Terms and conditions
Shipments will be made by registered mail. Items will only be dispatched once payment has been cleared in full (after the postage fees are being paid).
Items will be shipped within 5 business days after your order and payment. We do not pack or ship on weekends.
We ship worldwide, from Spain.
- Spain: 5 €
- Europe: 8 € for the first skein + 0.95 € for each extra skein
- Elsewhere: 10 € for the first skein + 1.50 € for each extra skein
No refunds or exchanges except for defect items not previously reported in the item description. Refunds or exchanges within 30 days after the purchase date. Please note that shipping costs are not refundable, or any tax and duties payable outside of the EU. Important: Do not return items before contacting us.
This store uses PayPal for payments.
We try to do the best to give the correct representation of color but I can't guarantee color accuracy because every monitor display color have a different configuration but if you require further images of any items, feel free to contact us.